1. Our Commitment

Reach & Match is dedicated to inclusive education, not just in the products and programs we create, but in how we communicate and connect with the world. We are committed to making our website accessible to all people, including those with disabilities, with the aim of meeting the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C).

Inclusion is at the heart of everything we do. We recognise that an accessible website is essential to serving the educators, families, therapists, and humanitarian partners who depend on us, many of whom work directly with children with disabilities every day.

2. Scope

This Accessibility Statement applies to the Reach & Match website located at www.reachandmatch.com, including all pages, product listings, training information, and resources published on the Website.

It does not cover third-party websites or platforms that may be linked to from our Website, including payment providers, social media platforms, or partner organisation websites. We encourage you to review the accessibility statements of those platforms directly.

3. Measures We Take

In working toward accessibility, we aim to:

• Maintain sufficient colour contrast between text and backgrounds throughout the Website
• Provide descriptive alternative text for all meaningful images
• Ensure the Website is navigable using a keyboard alone, without requiring a mouse
• Use clear, plain-language headings and a logical page structure
• Ensure all form fields have clear labels and informative error messages
• Make video content available with captions where possible
• Ensure the Website is compatible with common screen readers and assistive technologies
• Avoid content that flashes or strobes in ways that may trigger photosensitive conditions

4. Known Limitations

While we strive for full WCAG 2.1 Level AA conformance, some content may not yet fully meet this standard. We are actively working to identify and address these gaps. Current areas under review include:

• Some older PDF documents linked from the Website may not be fully accessible to screen readers. We are working to remediate these files or provide accessible alternatives.
• Embedded video content hosted on third-party platforms (such as YouTube or Vimeo) may have variable accessibility depending on the platform’s own settings and features.

We are committed to ongoing improvement and will update this Statement as progress is made.

5. Assistive Technology Compatibility

This Website is being reviewed for compatibility with the following assistive technologies:

• NVDA and JAWS screen readers on Windows
• VoiceOver on macOS and iOS
• TalkBack on Android
• Keyboard-only navigation

Testing is ongoing. If you experience difficulties using assistive technology on our Website, please contact us using the details in section 7 and we will do our best to assist.

6. Standards and Conformance

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities.

We conduct periodic reviews of our Website and address accessibility issues as they are identified. Where full conformance is not yet achieved, we commit to transparency about known limitations and to working toward resolution in a reasonable timeframe.

7. Feedback and Contact

We welcome feedback on the accessibility of the Reach & Match website. If you experience any barriers to access, find content that is not accessible to you, or require information in an alternative format, please let us know and we will do our best to assist.

Where possible, we can provide information in alternative formats, such as plain text, accessible PDF, large print, or another reasonable format.

Email:  info@reachandmatch.com

Website:  www.reachandmatch.com/contact-us

We aim to respond to all accessibility feedback within five business days.

8. Enforcement and Complaints

If you are not satisfied with our response to an accessibility concern, you may wish to contact the Australian Human Rights Commission, which handles complaints relating to discrimination under the Disability Discrimination Act 1992 (Cth), including in relation to access to goods, services, and facilities such as websites.

Further information is available at www.humanrights.gov.au.

9. Updates to This Statement

This Accessibility Statement will be reviewed and updated at least annually, or whenever significant changes are made to the Website. The most current version will always be available at www.reachandmatch.com.

Last reviewed: May 2026.